What This Policy Covers
This Cookie Policy explains how Kiwi’s Treasure Casino, operated by the entity registered at 12 Osterley Way, Manukau City Centre, Auckland 2104, New Zealand, collects and uses cookies and similar tracking technologies on kiwis-treasure-casino-new-zealand.com. It applies to all visitors and registered players accessing the platform from New Zealand, whether through a desktop browser, the iOS app, or the Android app.
Reading this policy alongside our Privacy Policy and Terms and Conditions gives you a complete picture of how your data is handled across the site. If anything here raises questions, you can reach our team at support@kiwis-treasure-casino-new-zealand.com or call +64 9 168 8071.
What Cookies Are and Why They Exist
Cookies are small text files placed on your device when you visit a website. They are not executable programmes and cannot carry viruses. Their purpose is to give the site a form of memory, so it can recognise returning visitors, keep sessions active, and function in a way that is consistent across multiple page loads.
Similar technologies serve comparable purposes. Web beacons are small transparent images embedded in pages or emails that record whether content has been loaded. Local storage and session storage are browser-side mechanisms that hold data temporarily or persistently without using the cookie format. Pixel tags work similarly to web beacons and are often used in conjunction with advertising and analytics systems. This policy covers all of these technologies collectively when it refers to “cookies.”
Kiwi’s Treasure Casino operates under licence number 155 C1 and handles player data in accordance with the Privacy Act 2020 (New Zealand). Cookies that process personal information are subject to the Information Privacy Principles set out in that Act, including requirements around collection purpose, data quality, storage security, and your right to access and correct information held about you.
Categories of Cookies Used on This Site
Strictly Necessary Cookies
These cookies keep the site working. Without them, actions like logging in to your Kiwi’s Treasure account, maintaining your session while you move between pages, completing a deposit, or accessing account security features would not function reliably.
Because they are required for the site to operate, strictly necessary cookies do not require your consent under the Privacy Act 2020 or the general principles of New Zealand consumer protection law. You cannot opt out of them while continuing to use the site.
Specific functions covered by strictly necessary cookies include:
- Authenticating your account login and keeping the session active while you browse
- Remembering your NZD currency preference across page loads
- Maintaining the security of your session and detecting anomalous access patterns
- Processing transactions through our supported payment methods, including Visa, Mastercard, Apple Pay, Google Pay, Bitcoin, Ethereum, and USDT
- Applying responsible gambling settings such as deposit limits that you have configured in your account
- Ensuring age verification status is retained throughout a session, consistent with the Gambling Act 2003 requirement that gambling services are not made available to persons under 18
Functional Cookies
Functional cookies remember choices you make that are not strictly required for the site to run but that improve how it works for you personally. They do not track you for advertising purposes and the information they hold is not shared with third parties for marketing use.
Examples of what functional cookies handle on this platform:
- Storing your preferred language settings and display preferences
- Remembering whether you have dismissed informational banners or notifications
- Retaining game display preferences, such as sound settings, within a session or across sessions if you have enabled this
- Recognising whether you are accessing the site from a mobile device and adapting the layout accordingly
- Keeping your bonus code or promotion selection active during the deposit flow so you do not need to re-enter it
You can disable functional cookies through your browser settings or our consent tool, but doing so may mean that the site does not remember your preferences between visits.
Analytics and Performance Cookies
These cookies collect aggregated, anonymised information about how visitors use the site. The data tells us which pages are visited most frequently, where users tend to exit the checkout flow, how long sessions last on average, and similar metrics that inform decisions about platform improvements.
No individual player is identifiable from this data in isolation. It is used internally to make the platform work better for New Zealand players as a group, not to build profiles of individual behaviour.
Analytics tools used on this platform may include third-party services that set their own cookies. Where this is the case, those providers operate under data processing agreements that restrict how the data can be used and require compliance with applicable New Zealand privacy obligations.
Performance cookies are used to identify and diagnose technical issues. If a game fails to load, a payment step errors, or a page takes an unusually long time to respond, performance data helps the technical team identify the cause and fix it. This type of cookie is particularly useful given the breadth of the game library, which draws on software from providers including Evolution, Play’n Go, Pragmatic Play, PG Soft, BGaming, Evoplay, and others.
Marketing and Targeting Cookies
Marketing cookies track activity across websites to build a picture of your interests, which is then used to serve you relevant advertising on other platforms and to personalise promotional content within the site itself.
These cookies are only placed with your explicit consent. If you have not actively agreed to marketing cookies through our consent tool, they will not be set. This reflects both our own approach to responsible data handling and the requirements under the Privacy Act 2020 around collecting personal information for a purpose the individual has not been made aware of.
Where marketing cookies are active, they may be used for:
- Presenting relevant bonus offers and promotions based on your activity on the platform, such as the Welcome Bonus, the 250% First Deposit Bonus up to NZ$2,000, or the High Roller Bonus up to NZ$5,000
- Frequency capping, which limits how often you see the same promotional message across a given period
- Retargeting on external platforms, where permitted by the relevant platform’s policies and your consent settings
- Measuring the effectiveness of specific promotional campaigns so underperforming ones can be adjusted or removed
You can withdraw consent for marketing cookies at any time through the consent management tool accessible at the bottom of every page. Withdrawing consent stops new marketing cookies from being placed. It does not retroactively delete cookies already set during a period when consent was active, though you can clear existing cookies manually through your browser settings.
Responsible Gambling Compliance Cookies
This category is specific to regulated gambling platforms and deserves its own explanation. The Gambling Act 2003, under which Kiwi’s Treasure Casino operates, imposes obligations on gambling operators to take reasonable steps to prevent harm. Certain cookies support compliance with these obligations directly.
These cookies may:
- Record that a player has viewed and acknowledged responsible gambling information
- Track session duration to support time-related limit features
- Store self-exclusion or cooling-off status to ensure it is applied consistently across sessions and devices where technically possible
- Support the display of responsible gambling messaging from affiliated organisations including BeGambleAware and GamblingTherapy.org
These cookies cannot be turned off by players who have active responsible gambling restrictions on their accounts. This is a deliberate design choice to ensure that player-initiated restrictions are honoured as intended.
Third-Party Cookies
Some cookies placed during your visit to kiwis-treasure-casino-new-zealand.com are set by third-party services rather than directly by Kiwi’s Treasure Casino. These include game providers whose titles you play through the platform, analytics services we use to understand site performance, and payment infrastructure providers that handle transaction processing.
Third parties that may set cookies during a session on this site include, but are not limited to:
- Game software providers such as Evolution, Play’n Go, Spribe, PG Soft, and BGaming, whose game engines may set session-level cookies to maintain game state during play
- Analytics providers operating under data processing agreements with Kiwi’s Treasure Casino
- Payment processing partners for Visa, Mastercard, Apple Pay, Google Pay, Bitcoin, Ethereum, and USDT transactions
- Responsible gambling support services including BeGambleAware and GamblingTherapy.org, whose widgets or integration scripts may place cookies when their content is loaded on the page
Kiwi’s Treasure Casino does not control the cookies set by these third parties. Each provider operates under its own cookie and privacy policy, and we encourage you to review those policies if you want to understand how those organisations handle data. What we do control is which third parties have access to our platform, and that access is governed by contracts that restrict data use to the purposes for which it is granted.
Cookie Lifespans
Cookies fall into two broad categories by duration: session cookies and persistent cookies.
Session cookies exist only while your browser is open. When you close the browser, the cookie is deleted. Most of the strictly necessary cookies that maintain your login and keep your session active fall into this category.
Persistent cookies remain on your device until they reach their expiry date or until you delete them manually. The lifespan varies by cookie type and purpose:
- Functional cookies that remember your preferences typically persist for 30 to 180 days
- Analytics cookies may persist for up to 13 months, which is a common standard across analytics providers and reflects the time needed to make meaningful comparisons between equivalent periods, such as year-on-year seasonal patterns in player activity
- Marketing cookies vary depending on the provider but are typically set to expire within 30 to 90 days
- Responsible gambling compliance cookies that store account-level restriction status may persist for longer periods to reflect the duration of the restriction itself
You can view the specific cookies active on any given page using your browser’s developer tools, which allow you to inspect cookies by name, expiry date, and source domain.
How to Manage Your Cookie Preferences
Through Our Consent Tool
When you first visit kiwis-treasure-casino-new-zealand.com, you will be presented with a cookie consent banner that gives you the option to accept all cookies, reject non-essential cookies, or customise your preferences by category. You can return to and update these preferences at any time by clicking the cookie preferences link in the site footer.
Changes to your preferences take effect immediately for new cookies. Cookies already placed on your device during a previous session are not automatically removed when you change your preferences, though your browser’s built-in clearing function can handle this if needed.
Through Your Browser Settings
Every major browser allows you to view, block, and delete cookies through its settings menu. The steps vary by browser:
- In Chrome, go to Settings, then Privacy and Security, then Cookies and Other Site Data
- In Safari on iOS and macOS, go to Settings or Preferences, then Privacy, and adjust the cookie settings from there
- In Firefox, go to Options, then Privacy and Security, and use the Enhanced Tracking Protection or Custom settings to manage cookie behaviour
- In Edge, go to Settings, then Cookies and Site Permissions, then Cookies and Site Data
Setting your browser to block all cookies will prevent Kiwi’s Treasure Casino from functioning correctly. Login sessions will not persist, payment flows will not complete reliably, and account-level settings including responsible gambling tools may not apply consistently. We recommend using the site’s consent tool to manage non-essential cookies rather than applying a blanket browser-level block.
Opt-Out Tools for Specific Third Parties
Some of the analytics and advertising providers whose cookies may be set during your visit offer their own opt-out mechanisms. These operate independently of the site’s consent tool. If you want to opt out of a specific provider’s tracking at the network level rather than just on this site, you can generally do so through that provider’s own privacy settings page.
For broader advertising opt-outs, the Your Online Choices tool maintained by the Interactive Advertising Bureau Europe is available in New Zealand and allows you to manage preferences across participating advertising networks from a single interface at youronlinechoices.com.
Your Rights Under the Privacy Act 2020
Where cookies collect or process personal information as defined under the Privacy Act 2020, you have specific rights that apply. These rights do not disappear because the data was collected via a cookie rather than a form or direct interaction.
Your rights include:
- The right to know whether personal information about you is held by Kiwi’s Treasure Casino and, if so, to request access to it
- The right to request correction of personal information that is inaccurate, out of date, incomplete, irrelevant, or misleading
- The right to be told the purpose for which the information is being collected at the time of collection
- The right to make a complaint to the Office of the Privacy Commissioner if you believe your privacy rights have been breached
Requests regarding personal information held about your account or derived from your use of the site can be directed to support@kiwis-treasure-casino-new-zealand.com. We will respond within the timeframe required under the Privacy Act 2020, which sets a 20 working day period for responding to access requests.
If you are not satisfied with how a request has been handled, you can escalate a complaint directly to the Office of the Privacy Commissioner at privacy.org.nz.
Data Security and Retention
Information collected through cookies that constitutes personal data is handled using SSL encryption in transit, consistent with the standard applied to all data passing through this platform. This is the same encryption technology used by New Zealand banks and e-commerce services to protect data in motion.
Data derived from cookies is retained only for as long as is necessary for the purpose for which it was collected, subject to any longer retention period required to comply with legal obligations. Analytics data is typically retained in aggregated form for internal reporting purposes after the cookie that generated it has expired. Marketing data is retained only while the relevant consent is active.
In the event of a data breach that involves personal information collected through cookies, Kiwi’s Treasure Casino will comply with the mandatory breach notification requirements under Part 7 of the Privacy Act 2020, which requires notification to both the Privacy Commissioner and affected individuals where the breach is likely to cause serious harm.
Cookies and Responsible Gambling
Kiwi’s Treasure Casino takes its obligations under the Gambling Act 2003 seriously. Responsible gambling features such as deposit limits, session time limits, and self-exclusion tools depend in part on cookies to function as intended within and across sessions. Disabling essential cookies may prevent these features from working correctly.
If you have set a self-exclusion or cooling-off period on your account, we strongly recommend not clearing the cookies associated with your account during that period, as doing so could interfere with how your restrictions are applied within your browser session. Account-level restrictions are also enforced at the server level, which provides an additional layer of protection independent of cookie-based mechanisms.
If gambling has stopped being a source of entertainment for you, free, confidential support is available from GamblingTherapy.org, which offers live chat, a self-help programme, and a global support forum. You can also contact BeGambleAware via begambleaware.org for resources and referrals. Neither service requires you to register or pay to access its core support tools.
Changes to This Cookie Policy
This policy may be updated from time to time to reflect changes in the cookies used on the site, changes in applicable law, or changes in how we operate the platform. When material changes are made, we will notify registered players by email or through an on-site notification. Continued use of the site after a policy update constitutes acceptance of the revised terms in relation to future activity, though it does not affect rights that arose under the previous version of the policy.
The current version of this policy is always accessible via the footer link on every page of the site.
Contact Us About Cookies
If you have questions about how cookies are used on kiwis-treasure-casino-new-zealand.com, want to exercise your rights under the Privacy Act 2020, or want to report a concern about how your data has been handled, you can reach us through any of the following:
- Email: support@kiwis-treasure-casino-new-zealand.com
- Phone: +64 9 168 8071
- Post: Kiwi’s Treasure Casino, 12 Osterley Way, Manukau City Centre, Auckland 2104, New Zealand
Our support team is available 24 hours a day, seven days a week. For formal privacy complaints, you may also contact the Office of the Privacy Commissioner directly at privacy.org.nz or by calling 0800 803 909 from within New Zealand.